K Z A R R Ē
A moment…
Asked at the bench
The short version of everything — editions, delivery, returns, and care.
Every KZARRĒ piece belongs to an edition with a fixed number. Each object is inspected, numbered, and signed at the bench before it ships. When the number is reached, the edition closes — the next piece takes the time it needs and arrives when it is ready.
Delivery is free on every order, to every address in the contiguous United States. Every order — with zero minimum spend.
Orders are packed by hand and dispatched within 1–3 business days. Standard delivery arrives in 5–7 business days after dispatch, with tracking sent to your email the moment it moves.
We ship within the United States at this time. Write to us through the contact page at kzarre.com/contact if you are outside the US and would like to be notified when further destinations open.
Returns and exchanges are free within 15 days of confirmed delivery — we send a prepaid return label. Once we receive and inspect the piece, your refund is issued to the original payment method within 5–7 business days.
Keep it dry when you can, and let it live. Full-grain leather softens at the corners, darkens at the handles, and carries every mark forward — the bag keeps a record. An occasional wipe with a soft dry cloth and a light leather conditioner once or twice a year is all it asks.
Dry clean when needed, store it flat or loosely rolled, and keep it out of direct sunlight when stored. Heavyweight silk holds its weight and drape for decades when treated with a little patience.
A tracking number is emailed once your order is in transit. If you have an account, live status appears under My orders. Guests can reach us with the order ID shown on the confirmation page.
Through the contact page at kzarre.com/contact. Every message is read at the bench and answered within two business days.
Write to us on the contact page — every message receives a reply within two business days.